American Marble

You're right David. Thanks. Jeff

Bill- Don't know what you are referring to, registration? My point is this is a non issue. He could have emailed me and it would have been taken care of. Instead of allowing me to respond, he put it out for general discussion. I take what I do very seriously and if there's a problem I want to hear about it, not read it in a marble forum.

We don't believe in making money off shipping. In fact we lose but it's a minor cost that a lot of auctioneers have taken advantage of unfortunately. Our intent is to invoice quickly, ship quickly as we don't wait for checks to clear, and hope that our customers are happy with their purchase. All we can do is be thankful we have great customers and do the best job we can. Jeff

My name is Jeff Wichmann and Sami Armin together run American Marble Auctions. I'm wondering why I have to read this in a forum of marble collectors instead of you simply emailing me and taking care of like any other collector would? As we pointed out in our rules we offer a full refund with postage paid there and back. There's no need to air your dirty laundry before talking to me. I was out Friday and my secretary wasn't putting you off, she was simply telling you I wasn't there. Just send the marbles back and I'll make sure we get you paid up immediately. I wonder why someone would bother to spend the money to clean a $20 marble but don't worry, your valuable investment will be taken care of. I've been doing auctions for over 20 years and am not aware of any unhappy customers. Jeff Wichmann