kbobam Posted August 5, 2015 Report Share Posted August 5, 2015 This is going to be one of my 'Drunk Uncle' (favorite character from 'Saturday Night Live') posts. And I think we all generally agreed a while back that 'drug stores' are frequently kind of nuts, so I hope this makes sense. Being one of the lucky people alive today who are able to enjoy all the new high-tech innovations, I recently got not only a voice mail, but also an e-mail, informing me that my pharmacy order was 'ready' to be picked up. My 'order' was for three separate medications. When I got there, I was given only one. And informed that the other two didn't have any 'refills' left, and that my doctor hadn't yet gotten back to them to give them an 'okay' to refill them. Am I missing something? As far as I'm concerned, my order wasn't 'ready', and I was really ticked that I went twenty miles out of my way to pick it up and would have to make another trip to get the rest of it. I tried to politely explain to the young pharmacist there that I thought there might be a slight 'failure to communicate' flaw in the 'system', but he just didn't 'get' it at all. Am I really just a difficult old fart who doesn't understand how 'modern life' works? It's very frustrating sometimes. ( : Link to comment Share on other sites More sharing options...
Steph Posted August 5, 2015 Report Share Posted August 5, 2015 Legit issue. With all their supertech, they should have communicated with you about the delay. Time to write a letter to management! Maybe you'll get a coupon. Link to comment Share on other sites More sharing options...
kbobam Posted August 5, 2015 Author Report Share Posted August 5, 2015 Thanks. Knowing that I'm not the only one who thinks something is a little 'off' makes it much easier to deal with. ( : We'll have to see about the coupon. Still waiting for my case of canned tamales! Link to comment Share on other sites More sharing options...
lstmmrbls Posted August 6, 2015 Report Share Posted August 6, 2015 And now you know that if the bottle has no refills left to have them call you if they can not connect with the doctor and when they are filled. POps meds run out a lot with no refills left, I deal with that problem quite often. Luckily they mail them. Link to comment Share on other sites More sharing options...
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