ness Posted February 12, 2009 Report Share Posted February 12, 2009 I'm getting back into selling my marbles that I have had for years. I have sold many clay marbles over the years.. I never had as many problems with buyers in the past, but now it's terrible. Here is my auction: clay marbles and this is what they say: "the marbles I won were suppose to be antique. that means there should be some wear on them. i would like to have the ones I won" what I do? I has sent the exact marbles in the listing? help.. Ness2 Link to comment Share on other sites More sharing options...
kbobam Posted February 12, 2009 Report Share Posted February 12, 2009 Sorry I can't answer your question. But I can put down for the record that for all the marbles I've purchased from you the auction descriptions and photos have been especially honest and accurate! Bob Link to comment Share on other sites More sharing options...
Steph Posted February 12, 2009 Report Share Posted February 12, 2009 The ones in the picture look worn to me. Of course antique clay marbles are not always worn. However, those do look worn, so I don't understand either what your customer is unhappy about. I have no idea if reporting anything to ebay will help you avoid a negative feedback. And if you get an unreasonable negative feedback, I don't know if there is a way to protest it. I'd like to know because I'd like to get back to selling and what I've been hearing about ebay has sorta scared me. Link to comment Share on other sites More sharing options...
ness Posted February 12, 2009 Author Report Share Posted February 12, 2009 Thank you Bob. that helps me feel better.. to try not to get a negative feedback is a lot of work.. Is there new clays being made now? I'm thinking of sending him back an email like this.. "You got me confused? I had send you the exact clay marbles in the listing. They are vintage and in great condition? so not sure what the problems is? I have vintage clay marbles that has more wear/damages.. I can send them to you instead. Just send them back.. plus extra for shipping back other marbles. let me know." Does this sound ok? Thanks again for you help.. but I tell you some of these new buyers are taking advantage of ebay's new policies.. Link to comment Share on other sites More sharing options...
duffy Posted February 12, 2009 Report Share Posted February 12, 2009 ill send ya three bucks to refund his money...tell him to keep the marbles...plus he gets his money back...thats what he wanted anyway....send me you email and ill paypal ya the cash.... Link to comment Share on other sites More sharing options...
ness Posted February 12, 2009 Author Report Share Posted February 12, 2009 It's hard to make money... especially with Ebay.. I just need to cry on someone's shoulders about this.. thanks again.. ness Link to comment Share on other sites More sharing options...
SplattmanSS Posted February 13, 2009 Report Share Posted February 13, 2009 Hi Ness, I don't see what you have to cry about.....Your auction is accurate, shipping is more than reasonable, and the customer recieved what he bid on..... Your auction does state...."Sold as-is" and I would kindly point that out to him when replying. Your email to him sounds more than kind to me.... I no longer sell on Ebay because it is much too easy for the seller to get harrassed like this. I can understand your concern over getting a negative rating, but If it were me I'd be sticking to my guns unless I made a gross mistake... send him the email and if he still isn't happy then refund his money, less shipping when he returns your marbles.....Just my opinion.. S~ Link to comment Share on other sites More sharing options...
nutz4lutz Posted February 13, 2009 Report Share Posted February 13, 2009 What Duffy said...refund their $2.59, then block him/her from bidding. Post their ebay ID here so that other ebay sellers can block them. By the time ebay/paypal hits you up for this, you've probably lost money anyway. ANYONE that complains about a $2 ebay purchase is obviously warped. Bob Link to comment Share on other sites More sharing options...
glangley Posted February 13, 2009 Report Share Posted February 13, 2009 Bob, you have said it all! I know times are tough all the way around, but honestly... three bucks? lol Good luck with resolving this as peacefully as possible. God Bless and Keep you dear. Link to comment Share on other sites More sharing options...
ness Posted February 13, 2009 Author Report Share Posted February 13, 2009 My last email from seller.. I know what I had sent.. and I watch what I sent out and make sure that my customers get the right marbles.. this is turning into a joke... Dear ness, The marbles I won were a group of six larger marbles. they are supposed to be antique .That means that it should show signs of wear. The marbles you sent, in the yellow envelope, are new! The purchase I made from you is the only marble purchase I have made in the last few weeks. I have only made one other marble purchase, I recieved that order and it was exactly what I ordered. Please send me the ones I ordered and I will return the ones I recieved from you in error. 2new2u On Thu, Feb 12, 2009 at 3:27 PM, eBay Member: ness2 Link to comment Share on other sites More sharing options...
MC Marbles Posted February 13, 2009 Report Share Posted February 13, 2009 I hear your frustration. I would also just refund the sales price only & tell him to keep the marbles. At that point if you get a negative you can respond w full refund was issued. No-one will hold that against you. Some Ebay buyers you cannot make happy no matter what you do. Mark Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now